(Last updated: 9 September 2009)
Microsoft is committed to protecting your privacy. This privacy statement explains data collection and use practices of the Partners in Learning Network site (the “Site”) hosted for Microsoft by ISO Media; it does not apply to other online or offline Microsoft sites, products or services. By accessing the Site, you are consenting to the information collection and use practices described in this privacy statement.
Collecting Your Personal Information
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you to provide a service or carry out a transaction that you have requested such as requesting information about Microsoft products and services, entering a contest, ordering E-mail newsletters, joining a limited-access premium site, signing up for an event or training, or when purchasing and/or registering Microsoft products. The personal information we collect includes your name, title, company or organisation name, work E-mail, work phone, work or home address, information about your job function, information about your company, and credit card information.
The Site may collect certain anonymous information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the Site, analyse trends, and administer the Site.
Use of Your Personal Information
The personal information collected on this Site will be used to operate the Site and to provide the service(s) or carry out the transaction(s) you have requested or authorised.
In support of these uses, Microsoft may use personal information to provide you with more effective customer service, to improve the Site and any related Microsoft products or services, and to make the Site easier to use by eliminating the need for you to repeatedly enter the same information or by customising the Site to your particular preference or interests.
We may use your personal information to provide you with important information about the product or service that you are using, including critical updates and notifications. Additionally, with your permission, we may send you information about other Microsoft products and services, and/or share information with Microsoft partners so they may send you information about their products and services.
Microsoft occasionally hires other companies to provide limited services on our behalf, such as Web site hosting, packaging, mailing and delivering prizes, answering customer questions about products and services, and sending information about our products, special offers, and other new services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using that information for any other purpose.
Microsoft may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on Microsoft or the Site; (b) protect and defend the rights or property of Microsoft and our family of Web sites; or (c) act in urgent circumstances to protect the personal safety of Microsoft employees or agents, users of Microsoft products or services, or members of the public.
Personal information collected on the Site may be stored and processed in the United States or any other country in which Microsoft or its affiliates, subsidiaries or agents maintain facilities, and by using the Site, you consent to any such transfer of information outside of your country. Microsoft abides by the safe harbour framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.
Control of Your Personal Information
Except as otherwise described in this statement, personal information you provide on the Site will not be shared outside of Microsoft and its controlled subsidiaries and affiliates without your permission
Please be aware that this privacy statement and any choices you make on the Site will not necessarily apply to personal information you may have provided to Microsoft in the context of other, separately operated, Microsoft products or services.
Access to Your Personal Information
Customer information is collected by and stored at ISO Media, a Microsoft vendor. You can review and edit the personal information and any contact preferences provided at the Site by changing your profile settings under My Notebook on the Site.
Security of Your Personal Information
Microsoft is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use, or disclosure. For example, we store the personal information you provide on computer servers with limited access that are located in controlled facilities. Additionally, when we transmit sensitive personal information (such as a credit card number) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalise a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. This simplifies the process of delivering relevant content, eases site navigation, and so on. When you return to the web site, the information you previously provided can be retrieved, so you can easily use the site's features that you customised.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of this or other web sites you visit.
Changes to This Privacy Statement
We may occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement. For material changes to this privacy statement, we will notify you either by placing a prominent notice on the home page of our web site or by directly sending you a notification. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.
Microsoft welcomes your comments regarding this privacy statement. If you believe that Microsoft has not adhered to this privacy statement, please contact us by E-mail at or via postal mail at the address provided below, and we will use commercially reasonable efforts to promptly determine and remedy the problem.
Partners in Learning Network
Attn: Privacy Office 121/2569
15220 NE 40th Street
Redmond, WA 98052